Logo
Submit a request
English (United States) Deutsch Español Français Polski Português Русский Українська
English (United States) Deutsch Español Français Polski Português Русский Українська
How can we help you?
  1. Support
  2. Help

Help

Payments and Subscriptions

  • How can I use the website for free?
  • Premium and Premium PLUS
  • How do I cancel my subscriptions?
  • VIP status
  • Coins

How to use the website?

  • How to block a user?
  • Profile photo
  • How to change your password via Settings?
  • How to unsubscribe from the mailing list?
  • Communication on a website
  • Popularity
See all 13 articles

Something went wrong?

  • Why has my card been charged?
  • Why was I blocked?
  • Why can’t I pay by card?
  • Why is the city of my conversation partner not displayed?
  • Why was my photo not approved?
  • The service was not activated after the payment
See all 8 articles

Safety

  • Guiding principles of the community
  • Website security
  • Community Guidelines
  • Offline Dating
  • Blocking and Reporting
  • Scammers
See all 7 articles
Logo